Items smaller than A4 size are usually packed in a
stiffened, board-backed envelope. Larger items are rolled and packed
in postal tubes. Large items which are too stiff to be rolled in
wide-diameter tubes are mailed in all-board envelopes. In the unlikely
event of damage in transit, please send the affected item or items back
to us and we will provide a replacement or refund.
Delivery
Economy,
tracked and express shipping options are available to all destinations
worldwide. Over half our orders are sent to customers outside the United
Kingdom and we have supplied over 30,000 buyers in over 70 different
countries. We ship orders virtually every business day to customers in
North America and Europe. The cost of delivery depends on the size of
the largest item in your order, where you are located, and the delivery
method that you choose at checkout. For orders received before 2pm, we
can arrange delivery next day in the UK, within 2 business days to
continental Europe and North America, and within 4 days to most other
countries worldwide (excludes PO Box or APO/FPO (Military) addresses).
Returns
We
accept returns for any reason if sent back to us within 14 days of
receipt of your order. If any of your items are not as described, we
will provide a full refund including reasonable return postage costs
upon safe return to us. If you have changed your mind, you are
responsible for the cost of returning the item to us. We describe the
size, age and condition of all our products as fully and accurately as
possible. Most of the items which we sell are in very good condition.
However, the condition of antique and vintage prints and maps can vary.
All of our product listings including a statement which classifies the
condition as being either “Good”, “Fair”, or (rarely) “Poor” and
which describes any material flaws, blemishes, imperfections or other
significant features such as folds. Please read the description
carefully before purchase.
